Official Community Guidelines

Welcome to the Pet Care Hubs’ Official Community Guidelines Page 🐾

Here, you'll the find guidelines to each corner of the hub and answers to frequently asked questions about the community as well as how to make the most of it. By participating in this group, you agree to follow these guidelines. Please note, repeated violations will result in removal from the community.

If you have any further questions or run into any issues, don't hesitate to contact our admin team. We’re here to help!

Thanks for making Collars a welcoming space for all pet lovers! 🐾

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General Chat Guidelines

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Professional Chat Guidelines

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Marketplace Guidelines

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Missing Pets Guidelines

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Quick links

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Frequently Asked Questions

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Q. What are Collars’ Pet Care Hubs?

Collars' Pet Care Hub are a community-driven spaces designed to connect pet owners, pet care professionals, and businesses to local, sustainable resources hosted on WhatsApp. They provides a space for pet owners to seek advice, find pet care services, and engage with others in their area.

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Q. How do I join a Pet Care Hub?

You can join the Pet Care Hub through an invite link shared by an existing member or by completing the registration form if you are joining through a direct link. Please ensure that you follow the verification steps to maintain community security.

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Q. What cities have Pet Care Hubs?

Currently, we have hubs in the following cities:

Algarve
Amsterdam
Barcelona
Dublin
Dubai
Johannesburg
London
Porto

Each hub has its own dedicated space for local discussions and resources.

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Q. How much does membership cost?

Joining the Pet Care Hub is completely free. We believe in creating an accessible space for all pet owners and professionals to connect and share valuable resources.

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Q. How do I make the most out of joining?

Engage: Introduce yourself, ask questions, offer advice and participate in discussions to build connections with others.
Share Resources: Post about local pet care services, events, or items for sale in the appropriate groups (e.g., Marketplace).
Connect: Reach out to fellow pet owners and professionals for support, recommendations, and networking. </aside>

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Q. What is the verification process for joining a community?

If you join via a direct link, you’ll receive a request to complete a verification form before gaining full access to the community. This helps us ensure that the members are legitimate and helps protect the group from bots and phishing accounts.

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Q. Where does my data go when I join the hubs?

When you join, we store basic information like your name, location, and contact information to ensure you receive relevant updates and notifications about the community. All personal data is stored securely and is only shared with relevant members for networking purposes within the community. For more details, please read our Privacy Policy.

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Q. How do I report inappropriate behaviour or content?

If you notice inappropriate behavior or content, please use the report button or message an admin directly. We take violations of community guidelines seriously and will address any issues promptly.

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Q. Can businesses promote services in the hub?

Businesses can promote their services, but only under certain conditions

Pet sitters are welcome to post about their availability.
Other businesses must contact our admin team for approval before promoting any products or services. For standard one-time posts you will need to fill in this form and pay a single fee for each individual promotional message. We also offer partnership opportunities for businesses looking to engage with the community in a meaningful way. Please contact out partnerships admin for more information.

All unapproved promotional posts will be removed to ensure the space remains focused on community-driven discussions.

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